Nasr Terms of Use

Last updated: October 28, 2026

Welcome. We built Nasr to make a pharmacy's day-to-day work easier. Please read these terms before you start: by using the app or setting up a pharmacy in it, you're agreeing to them and to our Privacy Policy.

Medical information is there to help. The decision is yours

The AI helps, but it gets things wrong sometimes

When you photograph a supplier invoice, a medicine box or a prescription, the app tries to read it. Most of the time it gets it right, but it can misread a name, quantity, price or date. Please check before you save. Once you save something, we take it that you've checked it.

What's on you

• Entering things correctly: medicines, quantities, expiry dates, prices, invoices and debts.
• Following Iraq's rules on selling medicines and the guidance of the Ministry of Health and the Pharmacists' Syndicate, especially for prescription-only medicines.
• Choosing who gets into your pharmacy's accounts and what they can do, and not sharing your PIN or password.
• Anything done with a staff member's PIN counts as done by that person.

Your subscription

Syncing between devices, the server copy and the chat work for the subscription period set by the app's administration. The app lets the manager know before it runs out. When it does, syncing and the chat stop, but selling keeps working on the device. We never charge your card automatically.

Your data

Your pharmacy's data belongs to you. We do what we can to keep it safe, but we'd still recommend keeping your own copy (an Excel export or your reports). We can't be responsible for data lost with a stolen or broken device, data that never reached the server because the device was offline, or something deleted by someone at your pharmacy. There's more on this in the Privacy Policy.

The chat

Everyone is responsible for what they write. Keep it respectful, don't share patient details without a good reason, and don't use the chat to sell medicines in ways the law doesn't allow. If we see something that breaks these rules we'll remove it, and we may suspend the account.

Things you can't do

Don't try to break into the app or get around your permissions, reach another pharmacy's data, copy or resell the app, or use it for anything illegal.

How far our responsibility goes

We work hard to keep the app running and accurate, but we can't promise it will never make a mistake or go down, so it comes as it is. As far as the law allows, we aren't liable for lost profits, indirect damage, or the results of a medical or business decision made only on the app's word. In any case, our liability won't go beyond what your pharmacy paid for the service in the 12 months before the problem.

Closing an account

If these terms are broken, we can suspend or close the account. You can delete your pharmacy's account any time from Settings.

If we change these terms

We may update these terms now and then; the date at the top tells you when. If you keep using the app afterwards, that means you're fine with the changes. If a change is a big one, we'll tell you in the app.

The law

These terms follow the laws of the Republic of Iraq.

Questions?

Get in touch on the phone number or email we gave you when you subscribed.