Privacy Policy — Nasr

Last updated: 2026-10-31

Nasr is a pharmacy management app: sales, stock, purchases, customer credit, reports, and a chat between pharmacy managers. This page explains what the app stores, why, and who can see it.

What we store

• Pharmacy owner account: email, phone number, owner name and pharmacy name (or names, when an owner has more than one pharmacy). Used to sign in and to reach the pharmacy.
• Staff: name and role. Login PINs are stored hashed and cannot be read.
• Pharmacy data: drugs, quantities, prices, sales, purchases, suppliers, expenses and customer credit, including the name (and phone, if entered) of a customer who owes money.
• Devices: device name, who is signed in on it, and last connection time, so the pharmacy can see and revoke its devices.

Managers' chat

• Pharmacy managers can create groups and send messages, photos and shared bulk-order requests. These are stored on our servers so they reach the group's members.
• A new member sees the group's messages only from the time they joined.
• Chat photos are deleted from the server automatically after 30 days.
• A pharmacy's phone number is shown to group members only if the group's admin turns that on, and the app tells you before you join.

Notifications

If you allow notifications, we store the device's notification address so chat messages reach you, sent through Apple's or Google's notification service. You can mute any group in the app, or turn notifications off in the phone's settings.

Camera and photos

• The camera is used only when you tap to scan a barcode or share a photo in the chat.
• Barcode scanning happens on the device; the image is not uploaded.

Shared medicine reference

General medicine information may be shared between pharmacies on the app after the app administrator approves it: name, manufacturer and barcode. Nothing about a pharmacy's business is shared: no stock, prices, sales or customers.

Who can see the data

• Each pharmacy's data is visible only to that pharmacy, according to each staff member's role. An owner with several pharmacies sees each one separately.
• A chat group's messages are visible only to its members.
• The app administrator sees the pharmacy name, the owner's email and phone, staff and device counts, and the subscription status. Not sales, stock or prices.
• We do not sell or share data with anyone, show no ads and do no tracking.

Service providers

• A database and sign-in provider: stores the pharmacies' data, encrypted in transit.
• An AI provider: some optional features the app administration turns on for particular pharmacies send the photo to it to be read, after your consent; it is not kept.
• Apple's and Google's notification services: deliver chat notifications.
• A hosting provider: serves the app's pages.
• These providers process data only to deliver the service and are bound to protect it.

On-device storage

The app keeps a copy of the pharmacy's data on the device so it works offline, along with chat photos you have opened. It is erased with "Remove the system from this device" in Settings.

Account and data deletion

The pharmacy manager can delete the account inside the app: Settings → Delete pharmacy account. All devices are signed out, and if the pharmacy is not opened within 30 days it is permanently deleted with all its data. Signing in during that time cancels the deletion. A staff member is removed in Settings → Staff.

Children

The app is meant for pharmacies and their staff and is not directed to children.

Contact

For any privacy question or a deletion request, contact the Nasr app administration at the phone number or email given to the pharmacy when subscribing.